Client Services

Please reach out to orders@pecherieswim.com for assistance with an order. We'll respond within 2–3 business days.

Shipping

All orders are shipped from New York City.

Shipping times are approximate and may take longer during busy periods. We aim to fulfill all orders within 48 hours.

Pêcherie ships to most countries around the world. Shipping costs and delivery may vary per country.


US: 1-3 working days
Rest of the World: 4-10 working days

For shipments to non-US countries the customer is responsible for all import duties, customs and local taxes. Payment is necessary to release the order from customs on arrival.

Please note that Pêcherie is unable to advise the amount this may be. The shipping company will contact the customer once the purchase arrives in customs to inform them about the amount of additional costs. Please note that if customers choose not to pay the import taxes, Pêcherie reserves the right to charge the customer for incurred costs.

Returns and Refunds

Pêcherie accepts returns, but no later than 14 days from the date of receipt.

The customer is responsible for sending back the parcel and covering shipping costs and all other expenses. Please note for all orders from outside the United States, any import taxes and duties that may occur are for customer’s own expense.


Pêcherie will refund the full amount of the returned item(s) as long as they comply with the return standards below.

The item(s) should be returned new, unused, in the original polybag and with all Pêcherie tags.

Returns that have been worn, stained, damaged, washed or altered will not be accepted, and may be sent back to your expense.

You may try the item in the way you would in a shop without causing any sort of deterioration. If the item(s) are used in any other way than described in the above, we consider the item(s) as used and you will lose your right of return partially or completely.